Privacy Policy
How we collect, use, and protect your information.
This Privacy Policy explains how TimeoTukTuk ("we", "us", "our") collects, uses, and shares information when you use our website and voucher redemption form.
Who We Are
TimeoTukTuk
1621 Central Ave S suite G Kent WA 98032
Email: hi@timeotuktuk.com
Information We Collect
Depending on how you use the site, we may collect:
- Contact information (name, email address, and phone number if provided).
- Redemption details (product selected and voucher or redemption code).
- Support communications (messages you send to us by email or messaging apps).
- Device and usage data (browser type, approximate location from IP, basic logs).
- Cookies and similar technologies (see “Cookies” below).
How We Use Information
- To provide and operate the website and redemption experience.
- To verify information and help complete your redemption request.
- To respond to your questions and provide customer support.
- To prevent fraud, abuse, and security incidents.
- To improve site performance, usability, and reliability.
How We Share Information
We do not sell your personal information. We may share information:
- With service providers that help us run our website and support operations, only as needed.
- When you choose to contact us through third-party platforms (for example, WhatsApp).
- To comply with legal obligations or protect the rights, safety, and security of users and services.
Cookies
Cookies are small text files placed on your device. We may use cookies required for core site functionality and, if enabled, cookies to understand usage and improve performance. You can control cookies through your browser settings.
Data Retention
We keep information only as long as necessary to provide support, complete redemptions, comply with legal requirements, and resolve disputes.
Security
We use reasonable safeguards designed to protect your information. No method of transmission or storage is 100% secure.
Your Choices
- You can choose not to provide optional information (like phone number).
- You can request access, correction, or deletion by contacting us.
- You can unsubscribe from non-essential marketing emails if you receive them.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, contact us at hi@timeotuktuk.com.